The standard rate for shipping is $12.95 CAD.
Most orders are processed within 1–2 business days.
Please allow one additional business day for orders placed on Fridays, weekends, or holidays.
If we need to verify or update any order details (such as a shipping address), processing may take an additional business day after the update is confirmed to ensure accurate delivery.
Once your order ships, delivery typically takes 3–7 business days.
In some cases, delivery may take up to 10 business days, depending on your location, carrier transit timing, and delivery distance (especially in more remote regions).
Straightship and Canada Post tracking does not always update immediately. As a result:
If your package has not arrived within 7 business days after shipment, please contact Customer Service with your name and order number, and we’ll take care of you.
Shipping options available at checkout include:
Standard shipping typically arrives within 3–7 business days after shipment, depending on your location and carrier performance.
At this time, expedited shipping is not available for Canada orders.
Yes — we currently ship to the following countries:
Austria, Belgium, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom.
For the best shopping experience, please use the store for your region:
For all other countries, please contact Customer Support.
If you ordered on Amazon, go to Your Orders → Track Package.
If your order says “Shipped by seller” or “Ships from Keto-Mojo,” use “Contact Seller” and our team will help you.
If your order says “Fulfilled by Amazon” or “Ships from Amazon,” Amazon manages shipping and delivery updates, and Amazon Support is the fastest way to resolve delivery issues.
For additional help, please see our Help Docs
